24/7 Customer Intelligence

ChatBot Pro — AI Chatbot Integration

from $4,500 setup

+ $1,500/month retainer · Claude AI foundation · CRM-integrated

ChatBot Pro handles 80% of tier-1 support tickets automatically — without a script, without decision trees, without frustrating your customers. Built on Claude's Constitutional AI, trained on your exact knowledge base, and deployed wherever your customers already are.

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80%

Tickets Resolved

24/7

Available

$4,500

Setup

Capabilities

What It Does

Six core capabilities delivered out of the box. Each is configurable to your specific workflows — no re-engineering the product, just configuration against your data.

Lead Qualification

Asks the right discovery questions, scores leads against your ICP criteria, and routes qualified prospects directly into your CRM pipeline — 24 hours a day, zero lag from website visit to rep notification.

Customer Support

Resolves tier-1 support requests using your SOPs and FAQ knowledge base. Handles returns, order status, billing questions, and policy inquiries without touching a human agent queue.

Knowledge Base Q&A

Trained on your product docs, help center, internal wikis, and SOPs. Answers complex multi-part questions accurately without hallucinating details outside your knowledge base content.

Appointment Booking

Integrates with Calendly, HubSpot meetings, or your native scheduling system. Qualifies the booking request, confirms availability, sends calendar invites, and logs the meeting in CRM automatically.

CRM Integration

Every conversation is logged. Contact records are created or updated in real time. Conversation summaries, lead scores, and tags flow into HubSpot, Salesforce, Pipedrive, or Zoho without manual entry.

Escalation Routing

Recognizes when a conversation exceeds its capability or meets a defined escalation trigger (angry customer, legal language, specific keywords). Routes to the right human team via Slack, email, or helpdesk ticket — with full context attached.

Integrations

Deploy Anywhere Your Customers Are

ChatBot Pro deploys as a JavaScript widget on any website and connects natively to major messaging and CRM platforms. No middleware required — n8n handles routing.

Website Chat WhatsApp Business Slack HubSpot Salesforce Intercom Zendesk Pipedrive

Architecture

Technical Architecture

Three-layer architecture: Claude handles reasoning, n8n handles routing and actions, your infrastructure handles data residency.

Claude AI Foundation — Constitutional AI

ChatBot Pro uses Claude (Anthropic) as its reasoning layer. Unlike GPT-4 based bots, Claude is trained with Constitutional AI principles — meaning it refuses to hallucinate facts, will not fabricate product claims, and will tell a customer "I don't know" rather than inventing an answer. The 200k token context window means your entire product catalog, terms of service, and FAQ can be loaded into a single context. No chunking, no retrieval failures on edge cases.

n8n Routing Layer

All conversation routing, CRM writes, escalation triggers, and follow-up automations are handled by a self-hosted n8n instance. This means zero data leaves your infrastructure for routing decisions. You have full visibility into every decision path in n8n's visual workflow editor, and your team can modify routing logic without engaging Tiboh for changes.

Self-Hosted Deployment Option

For compliance-sensitive clients, ChatBot Pro can be deployed entirely on your infrastructure: Claude API calls go directly to Anthropic, n8n runs on your server, and conversation logs write to your database. No conversation data passes through Tiboh systems. Full SOC 2 / HIPAA compatibility when deployed in the customer-managed model.

Compare

ChatBot Pro vs Alternatives

How ChatBot Pro compares to generic AI chatbot solutions on the factors that matter for business deployment.

Feature	ChatBot Pro	Intercom AI	Generic GPT-4 Bot
Training on custom data	✓ Full knowledge base	~ Article-based only	~ RAG with chunking issues
Compliance-safe	✓ Constitutional AI	~ Depends on config	✗ Hallucination risk
Self-hosted option	✓ Full self-hosted	✗ SaaS only	~ Varies by vendor
Audit logs	✓ Full conversation logs	~ Limited export	✗ Usually none
Native CRM sync	✓ Real-time bidirectional	✓ HubSpot/Salesforce	✗ Custom integration needed
Price range	$4,500 setup + $1,500/mo	$800–$3,000/mo SaaS	$500–$5,000 setup varies

FAQ

Common Questions

Why Claude over ChatGPT for a customer-facing bot?

Three reasons matter for business deployment. First, Claude's Constitutional AI training means it will refuse to make up product information — critical when a customer is making a purchase decision. Second, the 200k context window means your entire knowledge base loads in a single context, eliminating the retrieval failures that plague GPT-4 RAG setups. Third, prompt caching reduces API costs by up to 90% on repeated knowledge-base lookups, which matters at scale. For customer-facing deployments, the accuracy difference is the deciding factor.

How long does setup take?

Standard ChatBot Pro implementation runs 3–5 weeks from kickoff to live deployment. Week 1: knowledge base ingestion, prompt engineering, and persona configuration. Week 2: n8n routing and CRM integration. Week 3: testing on real conversation samples, edge case handling, and escalation trigger calibration. Week 4: staging deployment and your team UAT. Week 5: live deployment, monitoring setup, and 2-week hypercare. Timeline extends by 1–2 weeks for custom WhatsApp Business or Zendesk integrations.

Is ChatBot Pro HIPAA / compliance-ready?

In the self-hosted deployment model, yes. Customer conversation data never touches Tiboh infrastructure — it flows directly between your user, your server, and the Anthropic API (which has a HIPAA BAA available for enterprise accounts). The n8n routing layer runs on your server. Conversation logs write to your database. We configure the deployment to comply with your specific regulatory requirements and document the data flow for your compliance team. Healthcare and fintech clients typically choose this deployment path.

What happens when our products or policies change?

The monthly retainer covers exactly this. Knowledge base updates, prompt adjustments for new products, and routing changes for new workflows are included in the $1,500/month Maintain retainer. For high-change environments (frequent product launches, seasonal policy changes), the $4,500 Optimize retainer includes a monthly optimization sprint and a weekly sync call. You do not need to come to us for every content update — we train your team on the knowledge base management workflow so you can make routine updates yourself.

Stop Paying Support Staff to Answer the Same 20 Questions

ChatBot Pro handles the repetitive 80% so your team can focus on the complex 20% that actually requires a human.

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